Terms of Service

Standfast Growth  ·  Effective August 3, 2026  ·  Last updated August 3, 2026

These terms govern the services Standfast Growth provides to you. By subscribing or paying an invoice, you agree to everything on this page. Read the cancellation, refund, and performance-guarantee sections carefully — they affect your money.

1. Services

Standfast Growth ("we," "us") provides marketing services to tree service businesses ("you," "client"). Services include:

• Meta (Facebook and Instagram) advertising campaign strategy, build, and ongoing management, using proven ad creative tailored to your company.
• An automated SMS system that contacts and qualifies inbound leads quickly and books estimates onto your calendar.
• CRM setup and follow-up automations to support the above.
• Ongoing optimization and performance reporting.

Important: we generate and warm up leads. Calling those leads and closing the jobs is your responsibility (see Section 9). The exact scope of your package is what was agreed on your setup call and reflected on your invoice or subscription. We may adjust our methods, tools, and tactics at our discretion so long as we keep delivering the agreed scope.

2. Fees & billing

Our management fee is $997 per month, flat. Your exact price is the price shown at checkout and on your invoice. There is no long-term contract — service is month-to-month.

• Recurring billing. Subscriptions bill automatically every month on the same calendar day as your first payment, to the payment method on file, until you cancel.
• Payment processing. Payments are handled by Stripe and/or Whop. You authorize us to charge your payment method for all fees as they come due.
• Failed payments. If a payment fails, we may retry it. If payment is not resolved within 5 days, we may pause your campaigns until the balance clears.
• Price changes. We will give you at least 30 days' written notice before changing your recurring rate. If you don't accept the new rate, you may cancel under Section 4.
• Taxes. Fees are exclusive of any applicable taxes, which are your responsibility.

3. Ad spend

Ad spend is separate from our management fee and is never paid to us. You pay Meta directly from your own ad account using your own payment method. We recommend a minimum of $40–50 per day.

You control your ad spend and are solely responsible for it. We are not responsible for charges Meta bills to your account, and we do not refund ad spend under any circumstances. If you reduce spend below the recommended minimum, campaign performance will suffer and any performance guarantee is void (see Section 6).

4. Cancellation & the 24-hour notice requirement

You may cancel at any time. There is no cancellation fee and no minimum term. However:

You must give us written notice at least 24 hours before your next billing date. Notice received less than 24 hours before your billing date will not stop that billing cycle from processing. The charge will go through, it is non-refundable, and your cancellation takes effect at the end of that paid period.

How to cancel:

• Email [email protected] from the address on your account.
• Include your business name and state clearly that you are cancelling.
• Your cancellation is effective when we receive it — not when you send it. We recommend cancelling several days early rather than cutting it close.
• A verbal cancellation, a comment, or an unanswered DM is not written notice. Email is.

After you cancel: you keep full service through the end of the period you already paid for. We do not prorate or refund partial months. We pause the campaigns we manage; you are responsible for turning off or reassigning anything in your own ad account. Your territory exclusivity ends immediately, and your area may be offered to another tree service business.

5. Refunds

Management fees are non-refundable once charged, except where the performance guarantee in Section 6 applies or where required by law. This includes, without limitation:

• Charges that process because you cancelled with less than 24 hours' notice.
• Partial months after a mid-cycle cancellation.
• Periods during which you chose not to use the service, did not call your leads, or paused your own ad spend.
• Ad spend of any kind — that money went to Meta, not to us.

Where we offer a remedy, it is the service remedy in Section 6 ("we work for free"), not an automatic cash refund. Approved refunds, where they apply, are returned to the original payment method and typically post within 5–10 business days.

6. Performance guarantee

10 booked estimates in 30 days, or we work for free until we hit it.

This guarantee applies from the date your campaign goes live and is conditional on you meeting every one of the following:

• You call and follow up on your inbound leads promptly — our standard is within a few minutes during business hours. This is the single most important condition: we deliver and warm up the leads, but you must call them, because leads that sit go cold.
• You maintain the recommended ad spend of at least $40–50 per day, uninterrupted, for the full 30 days.
• You attend your setup call and provide the access and information we request.
• You do not pause, edit, or restructure the campaigns or the SMS system we manage without our agreement.
• Your account remains in good standing with all fees paid.
• You claim the guarantee in writing within 14 days of the end of the 30-day period.

"We work for free" means we continue managing your campaigns at no management fee until the 10 booked-estimate threshold is met. It is a service remedy, not an automatic cash refund. A "booked estimate" means a homeowner in your area with a genuine tree-work need who has confirmed an inspection time. If you do not meet the conditions above — in particular, if you are not calling your leads — the guarantee does not apply, and we may end the engagement under Section 12.

7. Territory exclusivity

While you are an active paying client in good standing, we will not take on a directly competing tree service business in your defined service area. Your territory is defined on your setup call. Exclusivity ends immediately if your subscription lapses, is cancelled, or is terminated.

8. Your obligations

Our work only produces results if you hold up your side. You agree to:

• Call and follow up on the leads we generate promptly, and be genuinely available to take on the work — this is essential to results and to the guarantee.
• Maintain your ad spend at the agreed level.
• Provide timely access, approvals, and information we reasonably request.
• Operate a legitimate, properly licensed and insured tree service business.
• Ensure everything you give us — photos, video, testimonials, claims about your business — is accurate and yours to use.
• Comply with Meta's advertising policies and all applicable law.

If you don't meet these obligations, we can't guarantee results, and any performance guarantee is void.

9. Creative & ownership

We retain ownership of our ad creative, templates, frameworks, campaign structures, SMS flows, and internal processes. Any creative we produce or tailor for you is licensed to you for use in your own marketing while your account is in good standing; you may keep and continue using the finished creative after cancellation.

You retain ownership of any raw footage, logos, and brand assets you supply. You grant us permission to reference your business name, results, and campaign performance in our own marketing and case studies. If you'd rather we didn't, email us and we'll honor that.

10. Accounts & access

To deliver the service you will grant us access to your Meta Business Manager, ad account, page, and any other platform required. You keep ownership of these accounts at all times and are responsible for the security of your own credentials. We use access only to deliver your service, and we do not sell or share your business data beyond the platforms and tools required to run your campaigns.

11. Chargebacks

If you have a billing issue, contact us first — most things get sorted the same day. Filing a chargeback or payment dispute for a charge that is valid under these terms is a breach of this agreement. We may respond to any dispute with your acceptance record, service logs, and campaign performance data, and we may suspend or terminate service and decline future business.

12. Termination by us

We may suspend or terminate your service, with notice where practical, if you fail to pay, breach these terms, fail to call your leads so the service cannot work, ask us to run advertising that is false or unlawful, or behave abusively toward us. If we terminate for convenience rather than for cause, we will refund the unused portion of the current billing period.

13. Third-party platforms

Our service depends on platforms we don't control — Meta, Stripe, Whop, our CRM/SMS provider, and others. Their policies, pricing, algorithms, approval decisions, and outages are outside our control. We are not liable for account restrictions, ad disapprovals, platform bans, cost increases, or service interruptions caused by these third parties. Your use of those platforms is also governed by their own terms.

14. Disclaimers & limitation of liability

No income guarantee. Any results shown in our materials are examples, not a promise of what you will earn. Advertising results vary by market, season, pricing, service quality, competition, and how fast you call your leads. Nothing in our materials is a guarantee of income or a specific number of jobs, except the limited performance guarantee in Section 6.

Except for the guarantee in Section 6, services are provided "as is" without warranties of any kind, express or implied. To the maximum extent permitted by law, our total aggregate liability for any claim arising out of or relating to these terms or the services is limited to the total management fees you paid us in the three (3) months immediately preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or business opportunity. Nothing in these terms limits liability that cannot be limited under applicable law.

15. Changes to these terms

We may update these terms from time to time. The "last updated" date will change. Material changes affecting your billing, cancellation rights, or refund rights take effect no sooner than 30 days after we post them, and we will notify active clients by email. Continuing to use the service after that period means you accept the updated terms.

16. Disputes

Before either party pursues formal proceedings, both agree to first attempt in good faith to resolve any dispute directly, by written notice to the other, within 30 days. If any provision of these terms is found unenforceable, the remaining provisions stay in full effect.

These terms, together with your invoice or subscription confirmation, are the entire agreement between us and supersede any prior discussions.

17. SMS messaging

The program. Standfast Growth operates an SMS messaging program. On behalf of our clients, our system also texts the homeowner leads generated by client campaigns. Messages include application updates, appointment scheduling and reminders, follow-ups, account and service notifications, and — where consented — promotional messages.

Consent. We send SMS only to people who have provided their number and consent (for example, a homeowner who submitted a lead form, or a business owner who opted in on our application form). Consent to receive texts is never a condition of purchasing any goods or services.

Age requirement. You must be 18 or older to consent to receive messages and to use our services.

Frequency & cost. Message frequency varies. Message and data rates may apply; we do not charge you for texts, but your carrier may, per your plan.

How to stop. Text STOP to any message at any time to unsubscribe; you'll receive a single confirmation and no further messages. Text HELP for assistance, or contact [email protected].

Carrier liability. Mobile carriers are not liable for delayed or undelivered messages. Delivery is subject to your carrier's network and conditions outside our control.

18. Contact

Standfast Growth
Email: [email protected]

Cancellations and refund requests must be sent in writing to the email address above.